To find the cause of the issue, follow these steps.Ĭonfirm the DVR is not set to Covert mode – this setting can be found in the display section of the Parameter menu. The most common cause of video loss is loose connections or a loss of power. Video loss on a surveillance system can manifest as a black screen and may occur after moving components or cables. In this video, we’ll walk you through the process of troubleshooting a blank camera image or loss of video signal on Defender HD. The same USB screen will appear to complete backup. If you need to back up a large amount of footage, you can do so by opening the Events menu under Record search, here you can search the date and time, select blocks of footage and either use quick backup to save the entire time frame selected, or click the check boxes, then backup to save specific files. You can now insert your USB drive into your computer or provide it to the authorities if needed. Backup Successful will appear at the bottom of the screen once complete, right click to exit this menu. This menu will show the contents of the USB drive.
Select A V I or M P 4 for easy playback on most computers. The next menu will give you the option to save your file as RF or H 2 6 4, A V I, or M P 4. Once the event you need to back up has ended, click the button again, it will have changed to a disc icon showing that the footage will now be saved. While your footage is playing, click this to start a clip. If the mouse is already connected, remove the wireless receiver and connect the mouse to the rear USB port.Īlong the playback options bar, you will see an icon with a pair of scissors, this is the clip button. If you have a Defender HD Wireless system, the drive should be inserted in the front USB port. Once you’ve found the footage you need to save, pause the footage and insert your USB thumb drive, this must be 32 Gigabytes or less. Once you click play, you can click along these yellow or green bars to search through the timeline. Pictures: Snapshots captured based on the capture menu optionsĬontinuous recordings will appear as a green bar along the bottom of the screen, events such as motion will appear yellow. If you want to view another day, select the date and channel from the top left of the screen. Here, you’ll see the footage and time frame you selected. Once you click play, you will be taken to the playback screen. Select the channels you would like to search for footage under Playback channelįrom here, you can either enter a specific start time and end time or select a half hour period from the calendar above.Locate your footage by following these steps: Once you identify the time frame in which an event occurred, you will need to locate it within the DVR. Either way, the process of reviewing your footage is the same. Your Defender HD DVR can be programmed to record twenty-four hours a day, or to be triggered by motion.
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